Privacy Policy

Last updated: September 30, 2026

NCCG, Inc. (National Commercial Collections Group) ("NCCG," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.nccginc.com (the "Site"), our text messaging program, and our other communications, and how we use and protect it. By using the Site or opting in to our text messages, you agree to this Privacy Policy.

1. Information We Collect

Information you give us. When you fill out a form, request a quote, place an account, use one of our tools, subscribe to updates, or contact us, we may collect your name, company name, job title, email address, phone number (including mobile number), mailing address, and any details you choose to share about your business or your request.

Information about your accounts and projects. When clients engage us for receivables management, lien services, or consulting, they may provide invoices, contracts, project details, and contact information for the businesses and individuals involved. We use that information only to perform the services we were engaged to provide.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, browser type, device information, pages viewed, referring website, and the date and time of your visit, using cookies and similar technologies.

Information from other sources. We may obtain information from public records (such as county recording offices and court records) and from business information sources, where permitted by law.

2. How We Use Information

We use the information we collect to:

Respond to your inquiries and provide quotes
Provide, manage, and improve our services, including receivables management, lien filing, and consulting
Send you service, account, and scheduling communications by email, phone, or text message (with your consent where required)
Send you information about our services, where you have agreed to receive it
Operate, secure, and improve the Site
Comply with legal obligations and protect our rights and the rights of others

3. Text Messaging (SMS)

If you opt in to receive text messages from NCCG, we collect your mobile phone number and a record of your consent. We use this information only to send you the text messages you agreed to receive and to administer our text messaging program, as described in our Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors that support our services, such as customer service and message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (833) 212-6224. Message and data rates may apply. Message frequency varies.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

Service providers. Companies that help us operate our business, such as website hosting, customer relationship management, phone and messaging, email, payment processing, and IT providers. They may use the information only to perform services for us.
Performing our services. When a client engages us, we may share relevant account or project information with the parties involved, with county recording offices and courts (lien filings are public records), and with independent attorneys in our network when a matter requires legal action.
Legal requirements. When required by law, subpoena, or court order, or when needed to protect the rights, property, or safety of NCCG, our clients, or others.
Business transfers. In connection with a merger, acquisition, or sale of all or part of our business.

The sharing described in this section does not apply to text messaging originator opt-in data and consent, which is never shared with third parties as stated in Section 3.

5. Cookies and Analytics

The Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can set your browser to refuse or delete cookies. Some parts of the Site may not work properly without them.

6. Data Retention

We keep personal information for as long as needed to provide our services, maintain business records, resolve disputes, and meet legal, accounting, and regulatory requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices

Text messages: Reply STOP to any message to opt out.
Emails: Use the unsubscribe link in any marketing email.
Access, correction, or deletion: Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below. We may need to verify your identity before responding.

9. Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18.

10. Links to Other Websites

The Site may link to websites we do not control. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact Us

NCCG, Inc. 354 McDonnell Street, Suite 6 Lewisville, TX 75057 Phone: (833) 212-NCCG (6224) Email: sales@nccginc.com